What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages. These are typically sent for a commercial purpose. Chapman Tate Associates has a zero-tolerance spam policy.


Automated spam filtering

Chapman Tate Associates’ messaging systems automatically scan all incoming email [and other] messages and filter-out messages that appear to be spam.

Problems with spam filtering

No message filtering system is 100% accurate because from time to time legitimate messages will be filtered-out by Chapman Tate Associates’ systems. Therefore, if you believe this has happened to a message you have sent, please advise the message recipient by another means. Most importantly, to reduce the risk of a message being caught by the spam filters send the message in plain text (i.e. no HTML). Furthermore, you can remove any attachments to ensure that your messages are scanned for malware before dispatch.

User spam

Chapman Tate Associates provides a facility that enables users to send [email messages / private messages] to others. Users must not use this facility to send unsolicited, bulk or indiscriminate messages, whether or not for a commercial purpose.  Full terms and conditions concerning the use of the facility are set out in our terms of business.

Receipt of unwanted messages from Chapman Tate Associates

In the unlikely event that you receive any message from Chapman Tate Associates or sent using Chapman Tate Associates’ systems that may be considered to be spam, please contact Chapman Tate Associates using the details below and the matter will be investigated.

Changes to this anti-spam policy

Chapman Tate Associates may amend this anti-spam policy at any time by publishing a new version on this website.

Contact us

Should you have any questions about this anti-spam policy, please contact Chapman Tate Associates using the details set out below:


Telephone: 0121 285 5529



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